ServiceLive.com Cures Homeowner Headaches With Online Service Marketplace
Comprehensive, easy-to-use service marketplace gives users more control of their home projects than ever before
ServiceLive.com, the first true nationwide service marketplace for home services, today launched its freshly redesigned and upgraded online marketplace, providing a comprehensive, easy-to-manage destination to research, secure, communicate about and pay for everyday services. From plumbing and painting to IT help, ServiceLive's platform and marketplace dynamics give it the power to change the way people get services done. With the backing of Sears Holdings, ServiceLive.com is a place that removes the headaches and hassles of getting services done at home.
ServiceLive's growing success since its beta launch last year highlights the need to access and hire service pros in an efficient way: it currently runs tens of thousands of projects a month through the marketplace with nearly 40,000 pros registered to date. The redesigned website incorporates even more user-friendly tools and applications:
-- Easy Research: Thousands of detailed pro profiles are easily searched
and sorted, and include reviews and ratings only from customers who
have hired pros through the marketplace.
-- Peace of Mind Built-In: Each on-site pro in the ServiceLive
marketplace has passed a background check. When combined with user
reviews, it provides a level of information previously unavailable
through phone directories or Web searches.
-- Live Bidding, or Name Your Price: Once you describe your project, you
can ask the pros you like the best to bid on it, or simply name your
price - to get the price that's best for your project from the pros
you select without spending hours on the phone.
-- No Surprises: Pricing and services are agreed upon up front.
-- Easy Communication: Questions, answers and bids can be seen and
submitted by you and all the pros you have selected.
-- Simple Project Management: Each user has a project center to track
their projects and activity easily online.
-- Proprietary Payment System: ServiceLive uses a proprietary online
payment system that allows you to add funds to your account when you
accept a bid or name the price you want to pay; and then just click
"pay" to transfer funds to the pro when the job is done to your
satisfaction.
"Since ServiceLive's beta launch last year, we continued to advance the platform based on the feedback we received from both users and professionals," said George Coll, senior vice president of New Services, Sears Holdings. "We are focused on providing the easiest and smartest way for our customers to get things done around their homes. Simply put - ServiceLive is how to-do is done today."
Mobile applications and social plug-ins will soon be available that will allow users and pros to communicate about their ServiceLive projects "on the go."
In addition to homeowners and service business owners, the ServiceLive marketplace is trusted and used by leading retailers, warranty companies and manufacturers.
About ServiceLive
ServiceLive is the first online marketplace that allows homeowners and businesses to name their price for a wide variety of home services, and the list of available services is getting wider every day. ServiceLive was designed to erase the headaches and hassles of getting services done for both the service buyer and the service pro. ServiceLive, Inc. is a wholly owned subsidiary of Sears Holdings based in Hoffman Estates, Ill.
First Call Analyst:
FCMN Contact: Allison.Martin@zenogroup.com
SOURCE: ServiceLive.com
CONTACT: Allison Martin of Zeno Group, +1-212-299-8952,
allison.martin@zenogroup.com, for ServiceLive.com; or Kirsten Whipple of
ServiceLive.com, +1-847-286-3037, kwhippl@searshc.com
Web Site: http://www.servicelive.com/